Privacy Policy

Privacy Policy

Introduction

Welcome to http://luxury-car-bumper-repair.autobodyshop-talk.com (referred to as “the Company” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users who access our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services that you may access through links or integrations on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy guides how we interact with users when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our website(s) linked to this Privacy Policy.
  3. You subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Credit card numbers, billing addresses, and payment history when you make purchases on our platform.
  3. Financial Information: Bank account details, investment portfolios (if provided), or other financial records for processing transactions.
  4. Purchase Information: Products or services bought from us, including quantities, dates, and transaction amounts.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your mobile devices when you use our apps.
  6. Location Data: GPS coordinates and other location-based services data collected when you interact with our location-enabled services.
  7. Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  8. Social Media Information: User details and content shared on social media platforms when you connect them to your account on our site.
  9. Product Information: Preferences, customization choices, and product interactions to personalize your experience.

We obtain this data through various means: user input forms, online transactions, application interactions, browser cookies, and third-party service providers.

Cookies

Cookies are small text files placed on your device by our website or apps for several purposes:

  • Strictly Necessary: These cookies enable core functionality, such as login, navigation, and access to secure areas of the site.
  • Preference: They remember your preferences and settings to enhance user experience.
  • Analytics: Cookies track your usage patterns to analyze and improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for different periods based on the nature of the data and legal requirements:

  • Account Information: Retained while your account is active and for a reasonable period after its deactivation to comply with legal obligations.
  • Payment and Financial Data: Stored securely for as long as necessary to process transactions, fulfill orders, or resolve disputes, in accordance with financial regulations.
  • Purchase History: Kept for tax and accounting purposes, typically 7 years.
  • Other Personal Data: Retained only for the duration required by law or until you request its deletion.

Once the retention period expires, we take reasonable steps to delete or anonymize your personal data.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  • Access Controls: Our systems have access controls in place to restrict unauthorized access to sensitive information.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your location, you may have various rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data for specific purposes.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.

To exercise any of these rights, please reach out to our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be communicated via a notice on our website or by directly sending you a notification. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions related to privacy, data access, or requests to unsubscribe from communications:

We are committed to addressing your inquiries promptly and ensuring transparency throughout the process.